At SLP, we are dedicated to fostering a diverse, inclusive, and equitable workplace where all employees feel valued and empowered. Our Policy for Diversity, Wellbeing & Equal Opportunities reflects our commitment to promoting fairness, respect, and opportunity for everyone, regardless of their background, identity, or personal circumstances.

We uphold a strict non-discrimination policy, prohibiting discrimination based on race, gender, sexual orientation, religion, disability, age, or any other protected characteristic. Our recruitment processes are designed to be fair and unbiased, evaluating candidates based on their skills and values, ensuring that everyone has an equal opportunity to thrive at SLP.

SLP offers equal pay and compensation, ensuring that employees are rewarded fairly based on their experience and contributions, regardless of gender or background. We also provide flexible work arrangements, such as remote work and adaptable hours, to support work-life balance and accommodate diverse personal needs.

Our commitment to wellbeing extends to generous holiday allowances, including cultural, family, and year-end holidays, as well as paid sick leave. We encourage open communication and inclusive dialogue among employees, fostering a collaborative and respectful environment.

SLP’s performance evaluations are transparent and based on merit, ensuring fair assessments of contributions and career development opportunities. We continuously review and update our policies to ensure they remain relevant and effective in promoting a truly inclusive workplace.

At SLP, we prioritize the protection of information and financial security to ensure the confidentiality, integrity, and availability of our assets. Our Information Security Policy is designed to safeguard all information related to our clients, partners, vendors, and team members, including sensitive business data, intellectual property, and client information. This policy applies to various information assets, such as computers, networks, cloud services, and any other data related to our projects or partners.

We maintain strict confidentiality protocols, ensuring that all sensitive information is accessible only to team members who need it for their roles. Information is securely stored and categorized in our document repository based on ownership and project relevance. Additionally, we require employees who use personal devices for work to adhere to confidentiality standards, ensuring that client and company data are always protected.

In terms of financial transactions, SLP follows stringent verification procedures. Payments made to organizations or individuals require proper contracts, invoices, and verification checks, both electronically and via phone, to ensure that all financial transactions are secure and legitimate. These checks include confirmation with the correct contact persons, separate from those involved in initiating the financial transactions, to prevent any fraud or discrepancies. Through these measures, we maintain the highest standards of information and financial security.

At SLP, we recognize the importance of being prepared for disruptive events and have developed a comprehensive Disaster Recovery and Business Continuity Plan to ensure the continuity of critical business operations. The purpose of this plan is to minimize downtime and enable us to respond effectively to any unexpected disruptions, ensuring that our services remain operational and our clients are supported.

Our plan includes a detailed communication strategy, outlining how information will be disseminated to employees, clients, vendors, and other stakeholders during and after a disruption. This includes contact lists, alternative communication methods, and procedures for providing regular updates to keep everyone informed and aligned.

We also prioritize data backup and recovery by implementing regular backup procedures to safeguard the availability and integrity of critical business data. In the event of data loss or system failure, we are equipped to recover vital information swiftly to minimize operational disruption.

Additionally, SLP evaluates the business continuity plans of key vendors and suppliers to ensure they can continue providing critical services during a disruptive event. If necessary, we also identify alternative vendors or suppliers to maintain service levels and ensure the uninterrupted flow of operations. Through these proactive measures, SLP ensures business resilience in any challenging situation.

At SLP, we are committed to upholding the highest standards of business ethics and conduct. Our Code of Business Ethics and Conduct (COBEC) is designed to ensure that all employees act with integrity, professionalism, and fairness in every aspect of their work, always prioritizing the best interests of our clients and the firm.

We emphasize the importance of client confidentiality, ensuring that sensitive information shared during engagements is protected at all times. We also provide clear guidelines for managing conflicts of interest, supporting employees in recognizing and addressing situations where personal or financial interests may conflict with their professional responsibilities.

SLP encourages responsible client engagements, ensuring that all recommendations are based on accurate data, sound methodologies, and full transparency. Our commitment extends to honest marketing and business developmentpractices, avoiding any misleading claims about the firm’s capabilities.

To promote an ethical workplace, we have established a whistleblower protection system, allowing employees to report unethical behavior confidentially. We also advocate for sustainable internal operations, minimizing our environmental impact, and maintaining professional conduct in all interactions.

SLP holds all employees accountable for adhering to these ethical standards, with clearly defined disciplinary actions for violations, ensuring a respectful and responsible work environment.

At SLP, we uphold a strict Anti-Bribery, Anti-Corruption, and Business Gifts Policy to maintain the highest standards of integrity and ethical conduct. We enforce a zero-tolerance policy for bribery and corruption, ensuring that all interactions, both internal and external, are free from unethical practices.

We conduct thorough due diligence on potential clients, vendors, and third parties to assess their compliance with anti-bribery and anti-corruption regulations, safeguarding our reputation and operations.

SLP is committed to creating a safe environment for employees to report any suspected violations. Our confidential reporting mechanism ensures that concerns can be raised without fear of retaliation, promoting transparency and accountability within the organization.

At SLP, our A-Z principles guide us in creating a dynamic and ethical work environment. We foster Accountability and Integrity, ensuring individuals take responsibility for their actions and always act transparently. Business Ethics and Confidentiality are core to our operations, while we actively embrace Diversity & Inclusion, encouraging diverse thoughts and ideas. We are committed to Environmental Stewardship, promoting sustainable practices to minimize our impact.

At Sustain Labs Paris, we prioritize employee growth, well-being, and a culture of continuous feedback. We foster a dynamic, inclusive work environment where professional development is supported, and team members’ needs are actively addressed. Our promotion policy offers employees eligibility after two years, with decisions based on comprehensive performance reviews. We value work-life balance, offering compensatory leave for those who work beyond 11 hours in a day. Quarterly Feedback Weeks ensure open communication and performance transparency.

Our parental leave policy supports families with three months of fully paid maternity leave, followed by a flexible, part-time remote work arrangement for one year. Fathers receive one month of fully paid paternity leave, with three months of part-time remote work. Additionally, we recognize the importance of family life by allowing employees to bring their children with a caretaker to work. Sustain Labs Paris is committed to nurturing talent and creating a stable, happy work environment.

The Incident Reporting and Investigation procedure outlines the steps for reporting and investigating workplace accidents, near misses, and safety violations to ensure a safe working environment. Employees, contractors, and stakeholders must report incidents within 24 hours to their supervisors or directly to the Directors for privacy. An investigation team, including HSE committee members, will analyze incidents, conduct site inspections, and interview witnesses to determine the root cause. A 5-Why analysis will be used for significant incidents to identify systemic issues. The HSE manager will update the investigation report, implement corrective actions, and track progress. Lessons learned will be shared across teams, and the entire incident management system will be reviewed following any incident. The goal is to prevent future occurrences and ensure workplace safety.

The Health, Safety, and Environment (HSE) Policy prioritizes the health and safety of all employees and the environment. The company ensures compliance with regulations, integrates HSE practices into operations, and fosters a safety culture across all teams. Employees and contractors receive training for safe operations, emergency response, and crisis management. The policy includes regular hazard assessments, risk mitigation measures, and a robust incident reporting and investigation system. The goal is zero harm and minimal environmental impact through resource efficiency, waste reduction, and sustainability efforts. The HSE Committee, consisting of representatives from each team and led by the HSE Manager, oversees policy implementation, investigates incidents, coordinates training, and manages risks. The committee ensures continuous improvement by reviewing HSE performance and taking corrective actions. Through these efforts, we aim to maintain a safe, compliant, and environmentally responsible working environment.

The Risk Management Policy establishes a framework to identify and mitigate both internal and external risks that could affect business operations. The policy emphasizes the importance of business continuity and environmental and people responsibility. It integrates risk management into all aspects of operations, ensuring proactive mitigation strategies to minimize potential risks for both the company and its partners.

The policy aims to enhance the organization’s ability to anticipate risks, support informed decision-making, improve health, safety, and environmental performance, and ensure compliance with legal and regulatory standards. It also focuses on building client confidence, achieving strategic objectives, and creating value for communities.

The risk management process is applied at three levels: project-wise, team-wide, and entity-wide. Project leaders identify and mitigate risks specific to their projects, while team leaders ensure proper risk management practices are followed. Annually, all teams assess the organization’s overall risk strategies and identify future risks.

Risk management oversight is provided by the HSE Committee, with regular quarterly and annual discussions to ensure effective mitigation strategies. Risk reporting is an integral part of every project, ensuring that identified risks and mitigation plans are thoroughly reviewed and discussed with relevant teams before project initiation.

The Waste Management Policy focuses on minimizing environmental impact through responsible waste and water management practices. The policy applies to all business operations, offices, and project sites where the firm has control. The company is committed to reducing waste, promoting sustainability, and ensuring compliance with national, regional, and local environmental regulations.

Key principles of the policy include adhering to the 5R framework (refuse, reduce, reuse, recycle, and responsible disposal) and setting targets for waste reduction, recycling, and reuse. The company also prioritizes paperless operations and the reduction of single-use plastics. Waste is segregated into categories such as recyclable, non-recyclable, organic, and hazardous, with proper disposal through certified recycling agencies.

Waste is measured and monitored, with training provided to employees on responsible waste handling, including e-waste, biomedical waste, and batteries. The company continuously seeks innovative solutions to minimize waste and its toxicity, while raising awareness among stakeholders on sustainable waste management practices. Regular reviews ensure the policy remains effective and aligned with best industry practices.

The Emergency Preparedness and Disaster Recovery Policy ensures the company is well-prepared to respond effectively to emergencies and minimize business disruptions. The policy outlines procedures for various emergencies, including fires, medical incidents, and floods, with clear response protocols for each scenario. To ensure readiness, periodic training sessions and emergency drills are conducted, helping employees familiarize themselves with protocols, including first aid.

The company ensures that emergency resources, such as first-aid kits, fire extinguishers, and marked emergency exits, are available and regularly maintained. A communication plan is in place to provide timely updates to employees, clients, and stakeholders during and after an emergency.

Regular data backup procedures are also implemented to protect critical information and evaluate the continuity plans of key vendors to ensure uninterrupted services during disruptive events. If necessary, alternative suppliers are identified. After each emergency, feedback is collected to assess response effectiveness and update the emergency plan for continuous improvement, ensuring preparedness for future incidents.

The Contractor selection criteria ensures that all contractors align with the company’s commitment to responsible operations and environmental sustainability. Contractors must demonstrate relevant industry experience, expertise, and a strong reputation, supported by references from previous clients. They must possess all necessary licenses, permits, and certifications required by local regulations and industry standards.

The contractor’s Health, Safety, and Environmental (HSE) policies and procedures must be clearly documented, tailored to the specific work to be performed. Additionally, contractors must have established worker HSE training programs and meet minimum requirements for reporting on HSE performance.

HSE training will be provided to contractors to ensure alignment with the company's safety and environmental goals. This comprehensive approach guarantees that contractors meet our high standards for quality, safety, and sustainability in all projects.

The Quality Control Policy ensures the delivery of high-quality services that meet or exceed client expectations and industry standards. The policy focuses on a team-based approach to accountability, with internal reviews conducted at each project stage to maintain quality. Feedback from both team members and clients is continuously gathered to improve processes. All team members are responsible for meeting quality standards, with individual accountability for timely, high-quality work. Senior employees mentor juniors, ensuring skill development and quality assurance. No output is delivered to clients without prior review and approval. The policy also emphasizes continuous improvement through performance evaluations and client feedback, ensuring that systems are refined and any errors addressed. The goal is to deliver reliable, efficient outcomes aligned with industry best practices.